Clear Align's Unique Customer Service Approach is Highlighted in Nationally Acclaimed Book
Eagleville, P.A - Clear Align was recently recognized for its customer service methodology in the nationally acclaimed book,50 Marketing Secrets of Growth Companies in Down Economic Times, by Sherré L. DeMao. Featured as the model company for Secret #12, Systemized Marketing, Clear Align is commended for its emphasis on communication and operation, both internally and externally that has led to exceptional customer service and growth.
The ability to master this balance has made the imaging and laser systems company a success in the defense and aerospace industry. DeMao praises Clear Align’s achievements and highlights that, “Through a focused strategy coupled with an intentional effort to make marketing an integral part of operations, this company realized 1300% growth over 4 years and has booked 50 percent of its revenue commitments three to five years in advance,” an accomplishment to be emulated.
Not only did DeMao choose Clear Align for its ranking in the 2009 Inc. 500 list of growth companies but she also chose the company for the reason that the leaders have implemented 45 of the 50 marketing success tactics into their systematic approach to business management. This rigorous approach to customer service led to Clear Align’s consecutive 2010 ranking in the Inc 500 listing continuing its growth despite economic turbulence in the defense market. To see the entire press release, visit PRLOG.
About Clear Align
Clear Align is a global leader in the design and manufacture of precision optical assemblies from components to payload providing in-house optical, mechanical and electronics expertise that sets us apart from other contractors. Clear Align’s imaging expertise spans the UV, Visible, NIR, SWIR, MWIR, and LWIR portions of the spectrum. We provide complex fully qualified optical solutions for defense, medical and commercial applications from terrestrial to space grade hardware. Clear Align maintains SDB, WOSB and SB status after this acquisition.